The Standard: Fostering Resiliency article by Tom Lizotte

Fostering Resiliency: Navigating Difficult Times as an Agency

June 7, 2024

By: Tom Lizotte, Chief Operating Officer at SAN Group

As we reach the midway point of 2024, our industry continues to navigate a hard market. Social inflation, weather-related events and more continue to drive higher claims costs and consequently more costly premiums. In fact, heading into the year, research found that premium increases were expected to continue on both the property and casualty sides. For some agencies, this has led to lost or decreased business.

During a market like this, it can be difficult for smaller independent agencies to weather the storm and maintain positive morale.

Read the full article, written by Tom Lizotte, Chief Operating Officer at SAN Group, published June 7, 2024 in The Standard. Reprinted with permission from The Standard, Copyright 2024, Standard Publishing Corporation, Boston, MA. All rights reserved.