SAN Group Leadership Panel Discussed Evolving Role of Independent Agents

Current and future challenges facing the property-casualty insurance industry and opportunities for the independent agency distribution channel were among the topics discussed by a panel of leading insurance executives at the SAN Group’s annual business meeting.

Panelists offered insight into how carriers are innovating in support of the independent agency channel and what it may look like in the years ahead. Moderator Matt Masiello, executive vice president and chief operating officer, SIAA, president and CEO, SAN Group, asked panelists to name some of the immediate actions independent agents can be doing today that will affect their operations over the long term.

For Luke Bills, senior vice president, strategy and integration, business insurance, Liberty Mutual Insurance, the key is thoroughly understanding and making use of their agency management systems to pool third-party data. “You need to make sure that there are people in your office that are comfortable with the data in agency management systems and how to access third-party data on your clients to make it easier to service and quote before you start thinking about all the cool stuff that is coming out.”

Read the full article from the June 8, 2018 Vol. 282 No. 12 edition of The Standard – New England’s Insurance Weekly.

Reprinted with permission from The Standard, Copyright 2018, Standard Publishing Corporation, Boston, MA. All rights reserved.